Flight Cancellations Rule for IndiGo, SpiceJet, Vistara in Lockdown

Flight Cancellations rule in Coronavirus Lockdown Extensions for Indigo, Spicejet, Vistara – Recently the Indian Prime Minister has decided to extend the nationwide lockdown till May 3 amid coronavirus outbreak in the country. After the Prime Minister announcement of the extension of the lockdown, the Centre suspended all the domestic and international passenger flights till May 3.

“All domestic and international scheduled airlines operations shall remain suspended till 11.59 pm of 3rd May 2020,” the ministry of civil aviation said in a statement.

If you have booked flight tickets between April 15 to May 3, you may not get a cash refund against the cancelled fights.

Airlines have offered rescheduling of tickets without any additional fee instead of full refund in cash. IndiGo, SpiceJet and Vistara have informed via official Twitter handler that customers can reschedule their tickets to another date without paying anything extra. Customers has also received the communication on their Email also.

Read – IRCTC Refund Rules for Cancellation in 2020 – Charges for reserved, RAC, waitlisted tickets

How will the rescheduling process work ?

Indigo Flight Cancellations rescheduling process

IndiGo said that the ticket amount would be considered as a credit shell balance which flyers could use in future.

“You ticket amount is protected in the form of a credit shell in the PNR, which will be shared with you in the next 5-7 days,” IndiGo wrote on the Twitter.

  1. Passengers will be able to use the credit within one year from the issued date.
  2. Flyers can retrieve itinerary from “Edit Booking” option on the website of airlines to view the credit shell balance.

SpiceJet Flight Cancellation rescheduling process

SpiceJet announced that customers could use the credit shell balance to book tickets till February 28, 2021.

  1. One can see the credit amount under the “Manage Booking” section on SpiceJet website.
  2. While booking a fresh ticket, passengers can pay the amount using credit shell option.

Read – IRCTC Bank Transaction Charges – All Banks

Vistara Flight Cancellations rescheduling process

Vistara would contact the customers who had booked flights for this period. Flyers can reschedule their tickets till December 31, 2020. The customer will have to pay the fare difference, if any, at the time of rescheduling.

Most of the airlines had started taking new bookings after April 14 for domestic flights. Only Air India has suspended sale of tickets for domestic and international flights till April 30.


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