How to Protect Credit Card From Fraud ?

Know the best of steps to Keep Your Credit Card Safe Online & Protect it From Fraud – With the increasing dependency on Credit Card transactions through Online or Offline mode, credit card frauds can prove to be extremely damaging. Still we can avoid credit card frauds. It is imperative that every individual take necessary steps to avoid the perils of credit card fraud.

Modern-age Online frauds can range from theft of cards, account takeover, counterfeiting, to email/telephone and more. The banking sector has taken multiple steps towards prevention of credit card frauds.  However, consumer awareness is a key strategy when it comes to avoiding fraud.

Simple ways to Keep Your Credit Card Safe Online

  1. Never share confidential information such as your Credit Card number/Card Expiry date/CVV number/OTP/ Card PIN/Internet banking password with anyone, even if they claim to be from the Bank.
  2. Beware of calls that are made in disguise of reward point offers, gift vouchers, holiday coupons, lotteries, etc. to seek your confidential card information, password or OTP.
  3. Never reply to emails or SMSes that seek personal information.
  4. Do not share sensitive financial information on Social Media. Do not hand over your Credit Card to anyone and ensure that the card is used in your presence.
  5. Please check for https:\\ when you access your account details through Internet Banking.
  6. Please pay complete attention to the SMS alerts like transaction alerts, OTP sent by the Bank and in case of any discrepancy, immediately report the same to the Bank.
  7. Memorize your PIN/Passwords and destroy the mailers. Change them at regular intervals.
  8. Manage your credit card transactions (Enable/Disable transactions and set per transaction limit) for domestic and international usage based on your need.
  9. The same can be done through ONLINE (NetBanking) or Mobile App or Service Portal. Card Control Functionality has been implemented to enhance the card safety measures and empower cardmembers to set their preferences for card usage.
  10. On the pretext of helping to enable this functionality, fraudsters may call to seek credit/debit card details, OTP, PIN etc. NEVER fall prey to such calls.
  11. Cardmembers are requested to login to ONLINE (NetBanking) or MOBILE App on their own to enable/modify the card control functionalities and not to share any sensitive credentials with any third party. Cardmembers are requested to check the authenticity of the links or contact details of the authorized merchants/owners while browsing through freeware softwares available on the internet.
  12. There are many fake contacts available on the internet and fraudsters may take advantage of the situation and misguide the customers to steal Credit Card credentials through Vishing calls or through Remote access by taking control over the mobile/system.
  13. Customers are requested to stay safe on such spams and not to share or access any unknown links/mobile apps to prevent frauds. Also Know

    RBI New Rules for Credit Card Issuance, Penalty & Interest Payments

  14. Please review your Credit Card and Bank statements regularly, and in case of any discrepancy, immediately report the same to the Bank. Please ensure that your latest contact information is updated with the Bank.
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